Shift Manager: Lead a Welcoming Café & Grow Your Career

Starbucks; Waltham (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life insurance (basic and supplemental

Disability benefits (short-term and长期)

Parental leave

Paid vacation (accrues)

401(k) with employer match

Starbucks stock program (S.I.P.)

Starbucks College Achievement Plan (tu

Student loan management resources

Backup care and DACA reimbursement

Education opportunities

Job summary

Starbucks in Waltham, MA is seeking a shift manager to lead a team, manage daily operations, and deliver exceptional customer service in a welcoming store environment. You will mentor partners, drive sales, and prepare for the next steps in your Starbucks journey through hands-on leadership and training.

The role emphasizes running a multi-million dollar business, fostering a collaborative team, and maintaining a positive store atmosphere that supports the community.

Qualifications

• 1 year retail or customer service management experience, or 4+ years of US military service.
• Experience supervising others, building teams, coaching.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mentality with experience in a sales-focused environment.

Responsibilities

• Lead a team and run a welcoming Starbucks space for customers.
• Apply mentorship and training to grow within the Starbucks journey.
• Deliver service that brightens customers' day and supports community connection.

Skills

Team leadership

Customer service management

Coaching

Organizational skills

Interpersonal skills

Entrepreneurial mindset

Job description

Starbucks in Waltham, MA is seeking a shift manager to lead a team, manage daily operations, and deliver exceptional customer service in a welcoming store environment. You will mentor partners, drive sales, and prepare for the next steps in your Starbucks journey through hands-on leadership and training.

The role emphasizes running a multi-million dollar business, fostering a collaborative team, and maintaining a positive store atmosphere that supports the community.