Shift Manager: Lead a Welcoming Coffee Experience

Starbucks; Marlborough (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage through Starbucks计划

Job summary

Starbucks Marlborough, MA is seeking a Shift Manager to lead a team, uphold service standards, and mentor partners on shift. You’ll manage daily operations, train teammates, and ensure a welcoming space for customers, while driving a smooth, efficient store experience.

This role emphasizes leadership, organization, and problem solving in a fast-paced retail environment, with growth opportunities through mentorship and ongoing development as part of the Starbucks journey.

Qualifications

• Experience in managing retail teams or customer service operations.
• Ability to coach and mentor employees on shift.
• Strong organizational and interpersonal skills.
• Entrepreneurial mindset with sales-focused experience.

Responsibilities

• Lead and motivate a team during shifts to deliver excellent customer service.
• Ensure smooth daily operations and adherence to Starbucks standards.
• Coach teammates and manage shift workflows, schedules, and conflicts.
• Contribute to a welcoming store environment for the community.

Skills

Retail management

Team leadership

Organizational skills

Problem solving

Entrepreneurial mindset

Job description

Starbucks Marlborough, MA is seeking a Shift Manager to lead a team, uphold service standards, and mentor partners on shift. You’ll manage daily operations, train teammates, and ensure a welcoming space for customers, while driving a smooth, efficient store experience.

This role emphasizes leadership, organization, and problem solving in a fast-paced retail environment, with growth opportunities through mentorship and ongoing development as part of the Starbucks journey.