Shift Manager: Lead a Growing Coffee Team

Starbucks

Westfield (MA)

On-site

USD 42,000 - 62,000

Full time

3 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

401(k) plan with employer match

Stock program (S.I.P.)

Tuition coverage (Starbucks College)

Education opportunities

DACA reimbursement

Job summary

Starbucks is seeking a shift manager in Westfield, MA to lead a team and drive store performance. You will manage daily operations, mentor partners, and ensure a welcoming atmosphere for customers and the community. The role emphasizes leadership, mentorship, and hands-on store experience.

The position offers opportunities for growth within Starbucks' multi-billion dollar business, with comprehensive benefits and development programs for partners nationwide.

Qualifications

One year retail or customer service management experience.
Two years preferred, OR 4+ years US Military service.
Strong organizational and problem solving skills.
Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

Lead with purpose and prepare for the next step in your Starbucks journey.
Lead a team and run a multi-million dollar business.
Create a welcoming space for your community and customers.
Mentor, train, and develop partners to deliver exceptional service.

Skills

Retail management

Customer service

Team supervision

Coaching

Organizational skills

Interpersonal skills

Entrepreneurial mindset

Job description

The position offers opportunities for growth within Starbucks' multi-billion dollar business, with comprehensive benefits and development programs for partners nationwide.

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