Shift Manager: Lead Bakery Team & Guest Experience

Glendale : NBC000368; Glendale (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Early closing hours

Casual work environment

Leadership development

Job summary

Nothing Bundt Cakes in Glendale is seeking a Shift Manager to lead bakery operations during assigned shifts. You will guide team members across all bakery areas while ensuring outstanding guest service, quality, cleanliness, and teamwork.

The role emphasizes coaching, opening/closing procedures, and accurate daily reporting. The ideal candidate brings prior leadership or supervisory experience in retail or food service, strong customer service and communication skills, and the ability to work in

Qualifications

• Previous leadership or supervisory experience in retail/food service.
• Strong customer service and communication skills.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences.
• Oversee daily bakery operations and ensure smooth shift execution.
• Provide coaching, training, and support to team members.
• Assist with opening and closing procedures, cash handling, and daily reporting.
• Ensure compliance with food safety, sanitation, and company standards.
• Support guest service, cake decoration, frosting, and production activities as needed.
• Address guest concerns professionally and resolve issues in a timely manner.
• Foster a positive, team-oriented culture that reflects the Nothing Bundt Cakes brand.

Skills

Leadership

Customer service

Communication

Team motivation

Problem solving

Job description

Nothing Bundt Cakes in Glendale is seeking a Shift Manager to lead bakery operations during assigned shifts. You will guide team members across all bakery areas while ensuring outstanding guest service, quality, cleanliness, and teamwork.

The role emphasizes coaching, opening/closing procedures, and accurate daily reporting. The ideal candidate brings prior leadership or supervisory experience in retail or food service, strong customer service and communication skills, and the ability to work in