Shift Leader — Flexible Hours, Growth & Guest Joy

Chico : NBC000351; Chico (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Earlier closing hours

Casual work environment

Leadership development opportunities

Fun, supportive team culture

Positive impact on celebrations

Job summary

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations during assigned shifts, coach team members, and ensure exceptional guest experiences while maintaining quality and cleanliness. You will help manage opening/closing procedures, cash handling, and daily reporting in a fast-paced bakery environment.

The ideal candidate has prior leadership or supervisory experience in retail, restaurant, or food service, strong communication skills, and a team-first attitude.

Qualifications

• Experience leading teams in retail or food service.
• Strong communication and guest service orientation.
• Ability to train and coach staff effectively.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences.
• Oversee daily bakery operations and ensure smooth shift execution.
• Provide coaching, training, and support to team members.
• Assist with opening and closing procedures, cash handling, and daily reporting.
• Ensure compliance with food safety, sanitation, and company standards.
• Support guest service, cake decoration, frosting, and production activities as needed.
• Address guest concerns professionally and resolve issues promptly.
• Foster a positive, team-oriented culture that reflects the Nothing Bundt Cakes brand.

Skills

Leadership

Customer service

Communication skills

Organizational skills

Problem-solving

Job description

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations during assigned shifts, coach team members, and ensure exceptional guest experiences while maintaining quality and cleanliness. You will help manage opening/closing procedures, cash handling, and daily reporting in a fast-paced bakery environment.

The ideal candidate has prior leadership or supervisory experience in retail, restaurant, or food service, strong communication skills, and a team-first attitude.