Shift Lead — Bakery Ops, Guest Joy & Growth

Hanford Marketplace : NBC000976; Hanford (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Early closing hours

Casual work environment

Leadership development

Advancement opportunities

Team culture

Job summary

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations on assigned shifts, support team members, and uphold quality, cleanliness, and teamwork. You will guide staff, manage opening/closing, cash handling, and daily reporting while ensuring a superior guest experience.

The role emphasizes strong leadership, exceptional customer service, and the ability to thrive in a fast-paced bakery environment, with opportunities for growth within the brand.

Qualifications

• Leadership or supervisory experience.
• Strong customer service and communication skills.
• Ability to lead by example in a fast-paced environment.
• Excellent organizational and problem-solving abilities.
• Reliable, detail-oriented, and results-driven.
• Flexible availability, including weekends and holidays as needed.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences.
• Oversee daily bakery operations and ensure smooth shift execution.
• Provide coaching, training, and support to team members.
• Assist with opening and closing procedures, cash handling, and daily reporting.
• Ensure compliance with food safety, sanitation, and company standards.
• Support guest service, cake decoration, frosting, and production activities as needed.
• Address guest concerns professionally and resolve issues promptly.
• Monitor inventory levels and communicate operational needs to management.
• Foster a positive, team-oriented culture reflecting the brand.

Skills

Leadership

Customer service

Communication

Organization

Problem solving

Dependability

Stamina

Flexibility

Cash handling

Job description

Nothing Bundt Cakes is seeking a Shift Manager to lead bakery operations on assigned shifts, support team members, and uphold quality, cleanliness, and teamwork. You will guide staff, manage opening/closing, cash handling, and daily reporting while ensuring a superior guest experience.

The role emphasizes strong leadership, exceptional customer service, and the ability to thrive in a fast-paced bakery environment, with opportunities for growth within the brand.