Shift Manager — Lead, Coach & Delight Guests

Paycom - ATS; Greendale (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Free on-duty meals

Paid training

Advancement opportunities

Uniforms provided

Job summary

Auntie Anne's in Greendale, WI is seeking a Shift Manager who leads by example to deliver fast, friendly service and high-quality pretzels. You will direct shifts, coach teammates, and ensure guest experiences meet brand standards every shift.

Role emphasizes reliability, teamwork, and strong operations knowledge, with opportunities for advancement and ongoing training. Must be 18+, with flexible hours including weekends in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• Reliable attendance and punctuality.
• Experience in food service preferred.
• Able to work flexible hours including weekends.
• Willing to learn and follow brand standards.

Responsibilities

• Welcome guests with friendly, energetic service and lead shifts.
• Prepare, bake, and serve Auntie Anne's products to brand standards.
• Maintain food safety, sanitation, and cleanliness throughout the shift.
• Balance cash, operate registers, and handle payments accurately.
• Support opening/closing procedures and shift execution.

Skills

Leadership

Team management

Customer service

Cash handling

Food safety

Communication

Job description

Auntie Anne's in Greendale, WI is seeking a Shift Manager who leads by example to deliver fast, friendly service and high-quality pretzels. You will direct shifts, coach teammates, and ensure guest experiences meet brand standards every shift.

Role emphasizes reliability, teamwork, and strong operations knowledge, with opportunities for advancement and ongoing training. Must be 18+, with flexible hours including weekends in a fast-paced environment.