Shift Manager in Training

McDonald's; Willard (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

401K match program

Paid Time Off

Tuition reimbursement

Health, Dental, Vision Insurance

Employee discounts and free meals

Job summary

A leading fast-food chain in Willard is looking for a Shift Manager in Training. This role involves overseeing shifts, ensuring high standards of quality and customer service, and leading the crew. Ideal candidates will possess previous managerial experience and a passion for serving others. The position offers flexible scheduling and competitive benefits including health insurance and paid time off.

Qualifications

• Previous managerial experience required, ideally in a restaurant, retail, or hospitality.
• Ability to make decisions in a fast-paced environment.
• Strong desire to help and serve others.

Responsibilities

• Plan for each shift and monitor performance.
• Ensure team meets McDonald's standards.
• Motivate, delegate, and coach the team.

Skills

Customer service focus

Effective communication

Leadership

Team motivation

Job description

This position is for a Shift Manager in Training. Ideal candidates should have previous Manager experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older.

If you do not have previous Shift Leader experience, please consider applying for a Maintenance or Crew position.

Flexible scheduling with a side of always feeling valued. McDonald’s offers a job combo that will fit you. Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service, and Cleanliness to customers.

Responsibilities

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with other Shift Managers and crew
• Motivating, delegating, and coaching the team
• Completing assigned cleanliness tasks
• Completing assigned planned maintenance tasks

Key Areas of Focus

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Training

Benefits

• Competitive pay
• Bonus program
• 6% 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision and Life Insurance
• Short-Term and Long-Term disability
• Discounted offerings from partners
• And much more!

Why this role is vital

• Lead the experience: Oversee and lead crew and other managers on your shift
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Desired Qualifications

• Passion for helping and serving others
• Strong customer service and support focus
• Ability to communicate effectively and anticipate customer needs
• Ability to provide solutions and make decisions in a fast‑paced environment
• Previous managerial experience is required, ideally within a restaurant, retail, or hospitality environment
• Positive team player with flexible schedule and a desire to have fun in a fast‑paced McDonald’s environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other protected characteristic. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

This job posting contains general information about what it is like to work in this restaurant but is not a complete description of all duties. All job duties are subject to change without notice.