Shift Manager in Training at McDonald’s franchise.
Ideal candidates have prior manager experience in quick‑service restaurants, hospitality or retail. Must be 18 or older.
Responsibilities
- Planning each shift
- Monitoring performance during the shift
- Taking action to ensure the team meets McDonald’s standards
- Monitoring safety, security and profitability
- Communicating with other Shift Managers and crew
- Motivating, delegating and coaching the team
- Completing assigned cleanliness tasks
- Completing assigned planned maintenance tasks
Key areas of focus
- Food safety
- Internal communication
- Inventory management
- Daily maintenance and cleanliness
- Managing crew
- Quality food production
- Exceptional customer service
- Safety and security
- Training
Benefits
- Competitive pay
- Bonus program
- 6% 401K match program
- Flexible scheduling
- Paid Time Off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Employee discounts and free meals
- Health, Dental, Vision and Life Insurance
- Short-Term and Long-Term disability
- Discounted offerings from partners such as Verizon, AT&T, Great Wolf Lodge, Regal Cinemas, car rentals and many more with MCDPERKS.com
- And much more!
This role is vital to the operations within the restaurant because
- Lead the experience: Oversee and lead crew and other managers on your shift
- Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
- Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
- Take action first: Take measures around safety, security, inventory, and profitability
- Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
- Be results oriented: Drive and expect a high level of performance from the team
To Be a Successful Shift Manager, You’ll Need
- Passion for helping and serving others (customers and fellow team members)
- Strong customer service and support focus
- The ability to communicate effectively and anticipate customer needs
- Provide solutions and make decisions in a fast‑paced environment
Qualifications
- Previous managerial experience required, ideally within a restaurant, retail or hospitality environment
- Positive team player with flexible schedules who likes to have fun and passion to work in the fast paced McDonald’s environment
- Must be 18 years or older
McDonald’s is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will provide reasonable accommodations for individuals with disabilities.
This job posting contains general information about working in a McDonald’s restaurant but is not a complete description of all duties. People who work in this restaurant perform a number of different tasks daily and this posting does not list every essential function of the job.