Shift Manager in Training

McDonald's; Oberlin (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Flexible scheduling

Paid Time Off

Tuition reimbursement

Employee discounts

Job summary

A leading quick service restaurant is seeking a Shift Manager in Training in Oberlin, Ohio. Ideal candidates will have previous managerial experience and a strong focus on customer service. Responsibilities include leading shifts, monitoring performance, and ensuring safety and cleanliness. Benefits include competitive pay, bonus programs, and health insurance.

Qualifications

• Previous managerial experience required, ideally within a restaurant, retail, or hospitality environment.
• Passion for helping and serving others.
• Skill to provide solutions in a fast-paced environment.

Responsibilities

• Lead shifts ensuring quality, service, and cleanliness.
• Monitor team performance and motivate the crew.
• Ensure safety and security standards are met.

Skills

Customer service focus

Leadership skills

Effective communication

Teamwork orientation

Job description

Join to apply for the Shift Manager in Training role at McDonald's.

This position is for a Shift Manager in Training. Ideal candidates should have previous Manager experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

• Planning for each shift.
• Monitoring performance during the shift.
• Taking action to ensure the team meets McDonald’s standards.
• Monitoring safety, security, and profitability.
• Communicating with other Shift Managers and crew.
• Motivating, delegating, and coaching the team.
• Completing assigned cleanliness tasks.
• Completing assigned planned maintenance tasks.

Additional Responsibilities

• Food Safety.
• Internal Communication.
• Inventory Management.
• Daily Maintenance and Cleanliness.
• Managing Crew.
• Quality Food Production.
• Exceptional Customer Service.
• Safety and Security.
• Training.

Benefits

• Competitive pay
• Bonus program
• 6% 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision and Life Insurance
• Short‑Term and Long‑Term disability
• Discounted offerings from partner companies such as Verizon, AT&T, Great Wolf Lodge, Regal Cinemas, car rentals and more with MCDPERKS.com
• And much more!

Qualifications

• Previous managerial experience required, ideally within a restaurant, retail or hospitality environment.
• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• Skill to provide solutions and make decisions in a fast‑paced environment.
• Strong teamwork orientation and leadership skills.

EEO Statement

We’re an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the employer responsible for employment matters.