Shift Manager in Training

McDonald's; Milan Township (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

401K match program

Flexible scheduling

Paid Time Off

Tuition reimbursement

Health, Dental, Vision and Life Insurance

Job summary

A leading fast-food restaurant in Milan Township is seeking a Shift Manager in Training to oversee daily operations, ensure high customer service standards, and lead the team. The ideal candidate has prior management experience within a restaurant or similar environment, with a passion for customer service and teamwork. This role offers competitive pay and a range of benefits including flexible scheduling and health insurance.

Qualifications

• Previous managerial experience required, ideally in a restaurant, retail, or hospitality.
• Passion for helping and serving others.
• Ability to anticipate customer needs.

Responsibilities

• Plan for each shift and monitor performance.
• Ensure team meets company standards.
• Communicate with crew and motivate the team.

Skills

Customer service focus

Leadership

Effective communication

Problem solving

Teamwork

Job description

Join to apply for the Shift Manager in Training role at McDonald's. You must be 18 years or older for this position.

If you do not have previous Shift Leader experience, please consider applying for a Maintenance or Crew position.

Flexible scheduling with a side of always feeling valued. McDonald’s offers a job combo that will fit YOU.

Responsibilities

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with other Shift Managers and crew
• Motivating, delegating, and coaching the team
• Completing assigned cleanliness tasks
• Completing assigned planned maintenance tasks
• Food safety
• Internal communication
• Inventory management
• Daily maintenance and cleanliness
• Managing crew
• Quality food production
• Exceptional customer service
• Safety and security
• Training
• Lead the experience: Oversee and lead crew and other managers on your shift
• Inspire and empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Qualifications

• Previous managerial experience is required, ideally within a restaurant, retail, or hospitality environment.
• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.
• Positive team player with flexible schedules who likes to have fun.

Benefits

• Competitive pay
• Bonus program
• 6% 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision and Life Insurance
• Short-Term and Long-Term disability
• Discounted offerings from partners such as Verizon, At&t, Great Wolf Lodge, Regal Cinemas, Car Rentals and many more with MCDPERKS.com
• And much more!

We’re a company that encourages equal opportunity and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. Individuals with disabilities are provided reasonable accommodations to participate in the application or interview process, to perform essential functions, and to receive other employment benefits or privileges. Please contact the restaurant you are applying to request accommodations.