Shift Manager in Training

McDonald's; New London (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

401K match program

Flexible scheduling

Paid Time Off

Tuition reimbursement

Health, Dental, Vision and Life Insurance

Employee discounts and free meals

Health, Dental, Vision and Life

Disability insurance

Partner perks

Job summary

A leading fast-food restaurant in New London, Ohio, is seeking an experienced Manager to oversee shift operations. The role requires strong communication skills, the ability to motivate a team, and previous managerial experience in a related field. Benefits include competitive pay, flexible scheduling, and tuition reimbursement.

Qualifications

• Previous managerial experience in a restaurant, retail, or hospitality environment.
• Strong customer service and support focus.
• Ability to anticipate customer needs.
• Ability to provide solutions and make decisions quickly in a fast-paced environment.

Responsibilities

• Planning for each shift.
• Monitoring performance during the shift.
• Communicating with other Shift Managers and crew.
• Motivating, delegating, and coaching the team.
• Complete cleanliness, maintenance, and food safety tasks.
• Manage crew and ensure exceptional customer service.

Skills

Customer service focus

Strong communication skills

Decision making in fast-paced environments

Decision making

Job description

Ideal candidates should have previous Manager experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position.

If you do not have prior Shift Leader experience, please consider applying for a Maintenance or Crew position.

Responsibilities

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with other Shift Managers and crew
• Motivating, delegating, and coaching the team
• Completing assigned cleanliness tasks
• Completing assigned planned maintenance tasks
• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Training

Qualifications

• Previous managerial experience, ideally within a restaurant, retail or hospitality environment.
• Strong customer service and support focus.
• Strong communication skills and the ability to anticipate customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.

Benefits

• Competitive pay
• Bonus program
• 6% 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision and Life Insurance
• Short‑Term and Long‑Term disability
• Discounted offerings from partners
• And much more!

What We’re Looking For

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• Ability to communicate effectively and anticipate customer needs
• Capacity to provide solutions and make decisions in a fast‑paced environment

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

We are an equal‑opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.