Shift Manager II - Fast-Paced QSR Operations Lead

HMSHost International; Fort Snelling Unorganized Territory (MN); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health, dental and vision insurance

Generous paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company‑mа

Company paid life insurance

Tuition reimbursement

Employee assistance program

Training and career growth

Referral program – refer a friend and

Zusammenfassung

HMSHost is hiring a Manager II (MGRII) to assist branch management in executing complex QSR or casual dine restaurant operations in Minnesota. You will help keep the restaurant clean, staffed and operating to high standards, using established policies to guide decisions.

The role requires supervising associates, ensuring safety and AB compliance, and coordinating schedules. The position reports to the GM and requires flexibility across shifts.

Qualifikationen

• Requires a minimum of 4 years food and beverage, cash handling, and customer service experience.
• Requires a minimum of 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchen.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents.

Aufgaben

• Completes opening, daily and closing procedures/checklists according to policies.
• Supervises day-to-day activities of associates within the unit.
• Ensures compliance with all beverage policies and AB procedures.
• Participates in interviewing and provides input on hiring and promotions.
• Prepares schedules and ensures all shifts are covered.
• Ensures mandated rest breaks and meals are taken by staff.
• Keeps display areas clean, stocked and visually appealing.
• Ensures equipment is in good working order.
• Operates cash register and handles transactions per cash policies.
• Monitors wellness and safety procedures and reports concerns to the GM.
• Performs Health and Safety activities as per policy.

Kenntnisse

Customer service

Leadership / supervisory experience

Cash handling

Communication & reading

Jobbeschreibung

HMSHost is hiring a Manager II (MGRII) to assist branch management in executing complex QSR or casual dine restaurant operations in Minnesota. You will help keep the restaurant clean, staffed and operating to high standards, using established policies to guide decisions.

The role requires supervising associates, ensuring safety and AB compliance, and coordinating schedules. The position reports to the GM and requires flexibility across shifts.