Shift Manager — Hospitality Ops & Guest Experience

Traditions Spirits Inc.; Guymon (OK); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Daily Pay

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Basic Life Insurance

Disability Insurance

Teladoc for Part-Time Employees

Paid Time Off

Employee Assistance Program

Anniversary & Birthday Programs

Job summary

Traditions Spirits Inc. is seeking a Shift Manager to oversee daily operations and ensure exceptional service for guests and team members. The role includes supervising staff on shift, training teammates, managing inventory, and addressing guest inquiries with professionalism.

The position emphasizes leadership, efficiency, and consistency in delivering a welcoming experience, with opportunities to grow within a dynamic hospitality environment.

Qualifications

• Minimum of 2 years of experience in a supervisory role within the hospitality, beverage, or food service industry.

Responsibilities

• Supervise and coordinate staff during assigned shifts (front-of-house and back-of-house).
• Train and mentor team members to uphold service standards and guest experiences.
• Manage inventory including ordering, receiving, and stocking supplies.
• Handle guest inquiries, concerns, and complaints professionally and promptly.
• Monitor performance metrics and implement strategies to improve efficiency and profitability.

Skills

Leadership

Supervision

Communication

Multitasking

Job description

Traditions Spirits Inc. is seeking a Shift Manager to oversee daily operations and ensure exceptional service for guests and team members. The role includes supervising staff on shift, training teammates, managing inventory, and addressing guest inquiries with professionalism.

The position emphasizes leadership, efficiency, and consistency in delivering a welcoming experience, with opportunities to grow within a dynamic hospitality environment.