Shift Manager, Beverage Dept: Lead Service & Operations

Traditions Hospitality Group; Newcastle (OK); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Résumé du poste

Traditions Hospitality Group in Newcastle, OK is seeking a Shift Manager to oversee daily operations, ensure exceptional service, and create a welcoming environment for guests and team members. You will supervise front-of-house and back-of-house staff, enforce standards, and mentor others to uphold our high service levels.

This role manages inventory, handles guest inquiries, tracks performance metrics, and implements efficiency strategies.

Qualifications

• Minimum of 2 years in a supervisory role in hospitality, beverage, or food service.
• Must be at least 21 years old and able to obtain gaming and ABLE licenses.
• Strong leadership and communication skills with ability to multitask.
• Flexible to work nights, weekends, and holidays.

Responsabilités

• Supervise and coordinate staff during shifts across front- and back-of-house.
• Ensure compliance with policies and safety standards.
• Train and mentor team members to uphold service standards.
• Manage inventory and monitor stock levels.
• Address guest inquiries and resolve issues professionally.
• Monitor sales and labor costs and contribute to profitability.

Connaissances

Supervisory leadership

Guest service

Communication

Multitasking

Adaptability

Description du poste

Traditions Hospitality Group in Newcastle, OK is seeking a Shift Manager to oversee daily operations, ensure exceptional service, and create a welcoming environment for guests and team members. You will supervise front-of-house and back-of-house staff, enforce standards, and mentor others to uphold our high service levels.

This role manages inventory, handles guest inquiries, tracks performance metrics, and implements efficiency strategies.