Shift Manager — Lead Hospitality Team

StaffedUp; Duluth (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Leadership role in hospitality

Job summary

StaffedUp is seeking a Shift Manager to lead by example, support the team, and keep day-to-day operations running smoothly in a fast-paced hospitality setting.

You will lead shifts, supervise servers and kitchen staff, address guest concerns professionally, and uphold high service standards while coaching teammates and managing scheduling, cash handling, and shift reports. Join a locally loved establishment with growth opportunities.

Qualifications

• Has a passion for hospitality and a keen eye for detail.
• Knows how to build and lead a strong, cohesive team.
• Stays calm and collected under pressure.
• Is organized, efficient, and solution-oriented.
• Communicates effective with both staff and guests.

Responsibilities

• Leading your shift to ensure exceptional service and smooth operations.
• Supervising and supporting servers, bussers, bartenders, and kitchen staff.
• Handling guest concerns or feedback with professionalism and care.
• Monitoring service quality, cleanliness, and adherence to restaurant standards.
• Assisting with scheduling, training, and coaching team members.
• Overseeing cash handling, opening/closing procedures, and shift reports.
• Jumping in to help wherever needed - because teamwork matters.

Skills

Hospitality leadership

Team leadership

Customer service

Job description

StaffedUp is seeking a Shift Manager to lead by example, support the team, and keep day-to-day operations running smoothly in a fast-paced hospitality setting.

You will lead shifts, supervise servers and kitchen staff, address guest concerns professionally, and uphold high service standards while coaching teammates and managing scheduling, cash handling, and shift reports. Join a locally loved establishment with growth opportunities.