Shift Manager: Elevate Guest Experience & Team Growth

Long John Silver's; Moundsville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Long John Silver's in the United States is seeking a dedicated Shift Manager to run shifts, lead team members, and support the restaurant management team. The role emphasizes guest satisfaction, staff development, and driving sales and profits.

You will address guest inquiries, ensure safe operations, manage staffing, and monitor food safety and equipment. The position requires strong communication, reliability, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Minimum three months experience as team member.
• Ability to read and interpret safety rules and manuals.

Responsibilities

• Address and resolve guest inquiries and concerns promptly.
• Foster positive guest engagement and service quality.
• Ensure staffing levels meet guest service needs.
• Maintain a clean, safe restaurant and functioning equipment.
• Oversee safe food handling and presentation.
• Forecast sales, schedule staff, and manage inventory.

Skills

Leadership

Guest service

Scheduling

Inventory control

Food safety

Reading manuals

Education

High school diploma or equivalent

Job description

Long John Silver's in the United States is seeking a dedicated Shift Manager to run shifts, lead team members, and support the restaurant management team. The role emphasizes guest satisfaction, staff development, and driving sales and profits.

You will address guest inquiries, ensure safe operations, manage staffing, and monitor food safety and equipment. The position requires strong communication, reliability, and the ability to work in a fast-paced environment.