Shift Manager | Lead Team, Service & Restaurant Ops

Thegreatgreekgrill; Florida; Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Competitive Compensation

Career Advancement Opportunities

Résumé du poste

A local Mediterranean restaurant in New York is seeking an experienced Shift Manager to oversee operational performance during shifts. Responsibilities include managing staff, creating schedules, and ensuring exceptional customer service. The ideal candidate will possess strong leadership skills and previous restaurant experience. This role requires adherence to health and safety regulations and managing inventory effectively. Opportunities for advancement are available.

Qualifications

• Prior experience in food service is preferred.
• Ability to manage under pressure and keep calm.
• Strong communication and leadership capabilities.

Responsabilités

• Train and manage employees while assigning duties.
• Lead the team to provide excellent customer service.
• Resolve any customer complaints with tact and grace.
• Maintain health and safety compliance.
• Report on sales and productivity to management.
• Ensure adequate inventory and restock as needed.
• Cover shifts for absent employees.

Connaissances

Leadership

Customer service

Problem-solving

Communication

Formation

High school diploma/GED

Outils

Microsoft Office

Restaurant management software

POS software

Description du poste

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

We are hiring for all positions. Link at the bottom.

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love. That tradition remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. As a member of The Great Greek Family, you’ll enjoy a fun, fast paced work environment in one of the fastest growing franchises in the United States.

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills

Other positions: https://great-greek-careers.careerplug.com/jobs?z=33065&d=25&n=&t=&locale=en-US#job_filters