Shift Manager

The Great Greek Mediterranean Grill; Maple Grove (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Free food & snacks

Paid time off

Employee discounts

Flexible schedule

Flexible Scheduling

Competitive compensation

Career advancement opportunities

Job summary

The Great Greek Mediterranean Grill is seeking a Shift Manager to lead daily restaurant operations and supervise staff. You will create employee schedules, assign duties, and ensure smooth service during shifts, while upholding hospitality standards.

The ideal candidate has restaurant experience, strong leadership, and the ability to resolve customer issues professionally. Join a fast-paced team focused on quality and guest satisfaction.

Qualifications

• High school diploma or GED required.
• Previous food service experience.
• Familiarity with Microsoft Office, restaurant management software, and POS software.
• Ability to remain calm and thrive under pressure.
• Excellent management and leadership skills.
• Strong communication and problem-solving skills.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Skills

Leadership

Communication

Problem solving

Under pressure

Team management

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Responsive recruiter

Benefits

• Free food & snacks
• Paid time off
• Employee discounts
• Flexible schedule

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love. That tradition remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. As a member of The Great Greek Family, you'll enjoy a fun, fast paced work environment in one of the fastest growing franchises in the United States.

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant's operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills

Compensation: $20.00 - $22.00 per hour

The Great Greek Mediterranean Grill is a fast-casual restaurant franchise concept featuring authentic Greek recipes, made to order, with only the highest quality ingredients, fresh products, and outstanding hospitality.

The Great Greek was founded by two third-generation restauranteurs with more than 30 years in the food and hospitality business. Like anyone who loves truly good food, their favorite childhood memories were those spent with family and friends, crowded around a table for a meal made with care and love.

That tradition still remains today with the same recipes passed down generation after generation and prepared with the spirit of authentic Mediterranean hospitality where everyone's welcome. We've made the dining room a little bigger to fit more guests, but you'll always feel right at home with smiling faces, table service, and a bright cheerful atmosphere.