Shift Manager

McDonald's; Statesville (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

McDonald's in Statesville, North Carolina is seeking a Shift Manager to lead shifts and provide outstanding customer service. Responsibilities include ensuring quality, safety, and profitability during shifts, while also providing leadership to crew members. Ideal candidates will have previous leadership experience, enjoy a fast-paced environment, and must be 18 or older. This position is essential for maintaining standards and ensuring a positive experience for customers.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys a fast-paced environment.
• Must be 18 years or older to serve as a manager in a corporate-owned restaurant.

Responsibilities

• Lead shifts, ensuring a fast, accurate, and friendly customer experience.
• Provide leadership to crew and other managers during shifts to maintain quality, service, and cleanliness.
• Plan and monitor shift performance, ensuring safety and profitability.
• Communicate with the next Shift Manager for smooth hand-over.
• Assist departments in meeting their operational goals.

Skills

Leadership

Customer Service

Communication

Food Safety

Inventory Management

Job description

Job Overview

This job posting is for a position in a restaurant owned and operated by an independent franchisee. The franchisee is the sole employer and responsible for all employment matters.

Responsibilities

• Lead shifts, ensuring a fast, accurate, and friendly customer experience.
• Provide leadership to crew and other managers during shifts to maintain quality, service, and cleanliness.
• Plan and monitor shift performance, taking action to meet McDonald’s standards and maintain safety, security, and profitability.
• Communicate with the next Shift Manager to ensure smooth hand‑over and preparation.
• Assist departments in meeting their operational goals.
• Food Safety
  Internal Communication
  Inventory Management
  Daily Maintenance and Cleanliness
  Managing Crew
  Quality Food Production
  Exceptional Customer Service
  Safety and Security
  Scheduling
  Training

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys a fast‑paced environment.
• Must be 18 years or older to serve as a manager in a corporate-owned restaurant.