Shift Manager

McDonald's; Torrington (WY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid vacation

Education assistance

Medical, dental and vision coverage

401(k) plan with match

Job summary

A leading fast-food franchise in Torrington, Wyoming is looking for a Shift Manager to lead restaurant shifts. Responsibilities include ensuring customer satisfaction, managing crew operations, and maintaining quality standards. Candidates should preferably have previous leadership experience in a restaurant or hospitality setting, be at least 18 years old, and possess a flexible schedule. The position offers paid vacations and additional education benefits.

Qualifications

• Previous leadership experience preferred, ideally in a restaurant, retail or hospitality environment.
• Must be 18 years or older.
• Positive team player with a flexible schedule.

Responsibilities

• Lead shifts and ensure customer satisfaction.
• Manage crew, including scheduling and training.
• Maintain safety and security standards.

Skills

Leadership experience in restaurant or hospitality

Customer service orientation

Inventory management

Job description

Franchise Information

This role is in a restaurant owned and operated by an independent franchisee licensed to use McDonald’s logos and products. The franchisee is the sole employer and is responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA does not participate in employment decisions.

Job Overview

Shift Manager – Lead shifts, ensure customers receive a fast, accurate, friendly experience, and maintain quality, service and cleanliness. Provide leadership to crew and other managers, meet targets, monitor safety, security and profitability, and communicate with the next Shift Manager for smooth transition.

Responsibilities

• Food safety and quality management
• Internal communication with crew and management
• Inventory management
• Daily maintenance and cleanliness
• Manage crew, including scheduling and training
• Ensure exceptional customer service
• Maintain safety and security standards
• Meet shift targets and support department goals

Qualifications

Previous leadership experience preferred, ideally in a restaurant, retail or hospitality environment. Must be 18 years or older. Positive team player with a flexible schedule and passion for a fast‑paced environment.

Benefits

• 1–2 weeks paid vacation
• Education through Archways to Opportunity – options to earn a high school degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• 401(k) with match
• Short‑ and long‑term disability, life and accident insurance
• Service awards
• Employee Resource Connection
• Adoption assistance