Shift Manager

Burger King; Gilbert (AL); On-site; USD 35,000 - 48,000; Full time

Job summary

Burger King in Gilbert, AL is seeking a Shift Manager to support the General Manager and supervise crew during daily operations. You will oversee food preparation, service quality, and customer satisfaction, while guiding team leaders and staff on stations, processes, and policies.

Responsibilities include opening the restaurant, managing cash drawers, coordinating drive-thru and counter service, and ensuring compliance with company standards.

Qualifications

• Experience supervising food-service workers.
• Experience delivering excellent customer service.
• Ability to train employees and enforce policies.

Responsibilities

• Assist in supervising restaurant operations and staff.
• Open restaurant and manage cash drawers.
• Prepare food and serve at counter and drive-thru.
• Ensure food safety and quality.
• Operate cash register and handle deposits.

Skills

People management

Customer service

Cash handling

Team leadership

Tools

Cash register

POS system

Job description

SHIFT MANAGER

• Assists General Manager and Assistant Manager to supervise and coordinate the activities of workers engaged in preparing and serving food at restaurant.
• Ensures the delivery of excellent customer service by managing the daily restaurant operations.
• Direct other employees through their daily routines and interact with customers to make sure they have a satisfactory experience.
• Responsible for managing team leaders and team members on team stations, products, processes, and policies.
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Opens restaurant, sets up cash drawers, initiates computer run
• Makes final deposit of previous nights’ receipts.
• Turns on fryers, broilers and breakfast grills.
• Prepares food and serves customers at counter and drive-thru window.
• Prepares garnish for lunch sandwiches, cuts lettuce, tomatoes, pickles and onions.
• Begins cleaning and preparation of produce for salads.
• Receives and stores incoming shipments of food.
• Rotates stock in freezer/cooler
• May do minor repairs.
• Operates cash register.
• May close restaurant, cleaning kitchen equipment, dining room, preparing final deposit and closing paperwork.