Shift Manager

TransPerfect Connect; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Child-care services

Other TransPerks

Job summary

TransPerfect Connect in Philadelphia is seeking a dedicated supervisor to ensure projects meet quality standards and deadlines. The ideal candidate will have 2-5 years of experience supervising staff, possess excellent communication skills, and excel at problem-solving.

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, childcare services, and other TransPerks. Join our team to foster a positive work environment!

Qualifications

• Experience supervising staff in a related field (2-5 years).
• Proven ability to effectively use personal computer and standard business software.
• Ability to communicate effectively and foster open dialogue.

Responsibilities

• Ensure projects meet quality standards and deadlines.
• Supervise full-time and part-time staff.
• Facilitate resolution of issues regarding project specifications.

Skills

Excellent oral and written communication skills

Ability to motivate individuals and groups

Problem solving skills

Mathematical proficiency

Experience in the printing industry

Education

High School Diploma or equivalent

Tools

PDF

Excel

Word

Job description

Responsibilities

• Ensure all projects are completed according to company quality standards, client job specifications and deadlines.
• Extensive working experience with the litigation imaging application Law by LexisNexis.
• Must effectively supervise full‑time and part‑time staff.
• Able to work under pressure and make the right decisions.
• Coaching, counseling and spearheading the development of staff members.
• Assign personnel, operate equipment, manage workflow and maintain a clean and well‑organized production center throughout the shift.
• Facilitate resolution of issues concerning project specifications or deadlines.
• Communicate with the Client Services team throughout the shift.
• Perform other duties as assigned.

Qualifications

• Must be able to effectively use a personal computer and standard business software applications.
• Must demonstrate excellent oral and written communication skills.
• Must have the ability to motivate individuals and groups by creating a positive work environment, providing quality training, and mentoring.
• Possesses mathematical proficiency for business operations, including adding, subtracting, multiplying, and dividing all units of measurement.
• Ability to establish effective communication by encouraging open and honest dialogue, receiving and giving feedback.
• Must excel at problem solving and using resources adequately.
• Experience in the printing industry is a plus.
• High School Diploma or equivalent.
• Knowledge of PDF, Excel, and Word is preferred.
• Computer competency.
• 2‑5 years of experience supervising staff in a related field.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, child‑care services, and other TransPerks.