Shift Manager

Carolina Concession Llc; Jackson (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

A local restaurant chain in Jackson, Mississippi, is looking for an experienced Shift Manager to oversee operational performance during shifts. Responsibilities include training staff, ensuring exceptional customer service, managing inventory, and adhering to health regulations. Ideal candidates will have leadership experience in food service and demonstrate strong communication skills. This position offers flexible scheduling and career advancement opportunities.

Qualifications

• Restaurant experience is preferred.
• Must handle pressure with grace.
• Strong communication skills are essential.
• Ability to remain calm and thrive under pressure.
• Excellent management and leadership skills.
• Strong communication and problem-solving skills.

Responsibilities

• Train and manage employees.
• Lead team in exceptional customer service.
• Adhere to health and safety regulations.
• Maintain inventory and reorder as needed.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels, reorder and restock when necessary.
• Cover the shifts of absent employees.

Skills

Leadership

Customer service

Problem-solving

Problem-solving

Team management

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

Train and manage employees and assign duties as needed

Lead team in providing exceptional customer service

Resolve customer complaints gracefully and with tact

Adhere to all health and safety rules and regulations

Provide sales and productivity reports to upper management

Maintain appropriate inventory levels, reorder and restock when necessary

Cover the shifts of absent employees

Qualifications:

High school diploma/GED

Previous food service experience

Familiarity with Microsoft Office, restaurant management software, and POS software

Ability to remain calm and thrive under pressure

Excellent management and leadership skills

Strong communication and problem-solving skills