Shift Manager

Blue Ring Ice Cream Melbourne LLC; United States; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Training & development

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

A leading restaurant is seeking an experienced Shift Manager to oversee operational performance during shifts. This role includes scheduling employees, supervising staff, and ensuring exceptional customer service. Ideal candidates will have strong leadership skills and prior food service experience, and will thrive in a busy environment.

Qualifications

• Prior food service experience is required.
• Ability to thrive under pressure.
• Strong management and leadership skills.

Responsibilities

• Train and manage employees and assign duties.
• Lead customer service initiatives and resolve complaints.
• Maintain inventory levels and provide productivity reports.

Skills

Communication

Problem Solving

Leadership

Management

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits:

Bonus based on performance

Employee discounts

Training & development

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

Train and manage employees and assign duties as needed

Lead team in providing exceptional customer service

Resolve customer complaints gracefully and with tact

Adhere to all health and safety rules and regulations

Provide sales and productivity reports to upper management

Maintain appropriate inventory levels, reorder and restock when necessary

Cover the shifts of absent employees

Qualifications:

High school diploma/GED

Previous food service experience

Familiarity with Microsoft Office, restaurant management software, and POS software

Ability to remain calm and thrive under pressure

Excellent management and leadership skills

Strong communication and problem-solving skills