Shift Manager

The Wedge Pizzeria; Oklahoma City (OK); Vor Ort; USD 25.000 - 30.000; Vollzeit

Zusammenfassung

The Wedge Pizzeria in Oklahoma City is seeking an energetic Shift Manager to lead daily restaurant operations, uphold food quality and safety, and foster a positive team atmosphere on fast-paced shifts.

As a Shift Manager you will supervise staff, manage inventory and budgeting, handle cash with integrity, and address guest concerns to ensure a superb dining experience.

Qualifikationen

• Experience in food preparation, cooking and handling in quick service.
• Supervisory experience in restaurant/hospitality management.
• Ability to train and develop team members.
• Knowledge of inventory control and food safety standards.
• Experience with budgeting related to food service and labor costs.

Aufgaben

• Supervise daily restaurant operations during assigned shifts, ensuring smooth workflow and high-quality service delivery.
• Lead, motivate, and train staff on food preparation, customer service, POS systems (such as Aloha POS and Micros POS), and food safety protocols.
• Oversee food handling, cooking processes, and food production to maintain consistency and compliance with health standards.
• Manage inventory control by monitoring stock levels, ordering supplies, and minimizing waste.
• Handle cash transactions accurately through POS systems and perform cash handling duties with integrity.
• Ensure adherence to food safety regulations and sanitation standards across all areas of the restaurant.
• Support staff training initiatives, including interviewing new team members and providing ongoing development opportunities.
• Assist with budgeting, labor scheduling, and overall restaurant management to optimize operational efficiency.
• Address customer concerns promptly to ensure a positive dining experience for all guests.
• Maintain a clean, organized work environment that promotes safety and efficiency.

Kenntnisse

Proven supervisory experience

Leadership and staff development

Multi-priority management

Excellent customer service

Budgeting and labor cost awareness

Food safety knowledge

Strong communication skills

Tools

Aloha POS

Micros POS

Jobbeschreibung

Pay:

$18.00 - $22.00 per hour.

Job Summary:

We are seeking an energetic and motivated Shift Manager to lead our dynamic team in delivering exceptional service and operational excellence in a fast-paced food service environment. As a Shift Manager, you will oversee daily restaurant operations, ensure food quality and safety standards are met, and foster a positive team atmosphere. Your leadership will drive efficiency, customer satisfaction, and staff development, making every shift smooth and successful. This role offers an exciting opportunity to showcase your management skills while working in a lively, customer-focused setting.

Duties:

• Supervise daily restaurant operations during assigned shifts, ensuring smooth workflow and high-quality service delivery.
• Lead, motivate, and train staff on food preparation, customer service, POS systems (such as Aloha POS and Micros POS), and food safety protocols.
• Oversee food handling, cooking processes, and food production to maintain consistency and compliance with health standards.
• Manage inventory control by monitoring stock levels, ordering supplies, and minimizing waste.
• Handle cash transactions accurately through POS systems and perform cash handling duties with integrity.
• Ensure adherence to food safety regulations and sanitation standards across all areas of the restaurant.
• Support staff training initiatives, including interviewing new team members and providing ongoing development opportunities.
• Assist with budgeting, labor scheduling, and overall restaurant management to optimize operational efficiency.
• Address customer concerns promptly to ensure a positive dining experience for all guests.
• Maintain a clean, organized work environment that promotes safety and efficiency.

Skills:

• Proven experience in food preparation, cooking, and food handling within a quick service or fast food restaurant setting.
• Strong knowledge of POS systems such as Aloha POS or Micros POS for order processing and cash handling.
• Demonstrated supervisory experience in restaurant or hospitality management roles.
• Excellent leadership skills with the ability to train and develop team members effectively.
• Familiarity with inventory control techniques and food safety standards.
• Experience managing kitchen operations, food production, catering, or banquet services preferred.
• Ability to handle multiple priorities efficiently while maintaining high standards of customer service.
• Strong communication skills for interviewing candidates, team management, and customer interactions.
• Knowledge of budgeting principles related to food service management and labor costs.Human-IP