Shift Manager TB39040-1371 E Putnam Ave

Taco Bell; Greenwich (CT); On-site; USD 25,141 - 26,863; Full time

Benefits offered by this job

Medical, dental, vision health plan options

401(k) retirement plan

Employee discounts on meals and beverages

Paid time off in the first year

Monthly performance bonus

Job summary

A popular fast-food chain in Greenwich, Connecticut is seeking a Restaurant Shift Manager to oversee operations during shifts. You will lead and train a team, ensure high standards of food quality and service, and resolve customer complaints. The ideal candidate has experience in a managerial role, displays excellent leadership skills, and is flexible with shifts. Competitive benefits include health plans, 401(k), and opportunities for career advancement.

Qualifications

• Proven experience in a supervisory or managerial role within the restaurant industry.
• Ability to stand, walk, and move around the restaurant for extended periods.

Responsibilities

• Supervise and coordinate the activities of restaurant crew members during your shift.
• Delegate tasks effectively and ensure team members understand their responsibilities.
• Resolve customer complaints quickly and with a smile.
• Monitor inventory levels and order supplies as needed.
• Implement strategies to maximize profitability and operational efficiency.

Skills

Leadership and interpersonal skills

Knowledge of food safety regulations

Organizational and time management skills

Flexibility to work various shifts

Education

High school diploma or equivalent

College degree in Hospitality Management or related field

Certification in food safety (e.g., ServSafe)

Job description

Job Title

Restaurant Shift Manager

Job Summary

As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant, leading a team of crew members, maintaining high standards of food quality, cleanliness, and customer service, and upholding company policies and procedures.

Key Responsibilities

• Supervise and coordinate the activities of restaurant crew members during your shift.
• Delegate tasks effectively and ensure team members understand their responsibilities.
• Provide coaching, training, and performance feedback to team members.
• Resolve customer complaints quickly and with a smile.
• Provide feedback to team members in a positive manner.
• Communicate openly and honestly with the Restaurant Management team.
• Follow cash, security, inventory, and labor policies and procedures.
• Ensure outstanding customer service by greeting customers, resolving complaints, and handling inquiries promptly.
• Oversee opening and closing procedures, including cash handling and reconciliation.
• Ensure adherence to food safety and sanitation standards.
• Monitor inventory levels and order supplies as needed.
• Create and maintain shift schedules to ensure adequate staffing.
• Coordinate with the restaurant manager or assistant manager to address staffing gaps.
• Train new hires on policies, procedures, and job responsibilities.
• Conduct ongoing training sessions to develop team members' skills.
• Monitor sales performance and expenses during your shift.
• Implement strategies to maximize profitability and operational efficiency.
• Communicate effectively with the restaurant management team to ensure alignment on goals.
• Collaborate with kitchen staff, servers, and support personnel to coordinate operations.

Requirements

• Proven experience in a supervisory or managerial role within the restaurant industry.
• Excellent leadership and interpersonal skills.
• Knowledge of food safety regulations and best practices in food handling.
• Strong organizational and time management skills.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Education and Certification

• High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred).
• Certification in food safety (e.g., ServSafe) is advantageous.

Physical Requirements

• Ability to stand, walk, and move around the restaurant for extended periods.
• Lift and carry objects weighing up to 25 pounds.
• Work in a fast‑paced and sometimes stressful environment.

Benefits

• Medical, dental, vision health plan options.
• 401(k) retirement plan.
• STD, LTD, and life insurance options.
• Opportunities for career advancement within the restaurant management team.
• Employee discounts on meals and beverages.
• Training and development programs.
• Paid time off in the first year.
• Monthly performance bonus.
• Annual awards for top performers.

EEO Statement

HAZA Bell is an equal‑opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country.

Pay Transparency

IF Applicable Pay Transparency Range: $18.25 - $19.50

Conclusion

As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success and satisfaction of both customers and team members.