Server/Shift Leader

The Wedge; Oklahoma City (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

The Wedge is seeking an energetic Shift Leader/Server to join our hospitality team in Oklahoma City. You will lead the shift, supervise staff, and ensure excellent guest service while overseeing food and beverage service and operations.

A passion for hospitality and leadership will help drive a memorable dining experience. Responsibilities include coordinating service flow, handling POS orders, cash and card transactions, and supporting kitchen operations during busy periods.

Qualifications

• Experience in quick service or fast food environments is preferred.
• Supervisory or team-management experience in food service.
• Familiarity with POS systems for order processing and cash handling.

Responsibilities

• Lead shift operations and supervise team members to ensure smooth service.
• Take and process orders using POS systems with accuracy and cash handling.
• Assist in food preparation and serving while maintaining safety standards.
• Train and develop staff on service techniques and restaurant procedures.

Tools

Aloha POS

Micros POS

Job description

Job Overview

We are looking for an energetic and reliable Shift Leader/Server to join our dynamic hospitality team. In this role, you will be the face of our restaurant, ensuring guests have a memorable experience through excellent service and efficient operations. You'll take charge during your shift, supervising team members, managing food and beverage service, and maintaining a welcoming environment. The ideal candidate is passionate about food, hospitality, and leading teams to deliver top-notch customer satisfaction.

Duties

• Lead your shift by coordinating team activities, ensuring smooth service flow, and maintaining high standards of customer care.
• Take and process orders accurately using POS systems such as Aloha POS or Micros POS, handling cash and credit transactions with precision.
• Assist in food preparation and serving, ensuring all dishes meet quality standards and safety regulations.
• Supervise staff training and development, providing guidance on food handling, service techniques, and restaurant procedures.
• Manage inventory control by monitoring stock levels, assisting with ordering, and minimizing waste.
• Uphold food safety standards by adhering to proper hygiene practices and food safety management protocols.
• Support kitchen operations during busy periods, including cooking, plating, and ensuring timely delivery of orders.

Experience

• Previous experience in quick service or fast food restaurants is highly desirable; casual dining or fine dining experience is a plus.
• Proven supervisory or team management experience within the food industry.
• Familiarity with POS systems such as Aloha POS or Micros POS for order processing and cash handling.
• Strong knowledge of food preparation, cooking techniques, and food safety regulations.
• Experience in hospitality management or food service management roles involving staff training and shift supervision.
• Ability to handle multiple responsibilities efficiently while maintaining excellent customer service skills.
• Basic math skills for cash handling, inventory management, and profit/loss analysis.

Join us as a Shift Leader/Server where your leadership can shine! Bring your passion for hospitality, culinary expertise, and team spirit to create an exceptional dining experience for every guest you serve.

Benefits

• Employee discount.
• Flexible schedule.

Work Location: In person.