Shift Manager

Pizza Ranch Norwalk; Norwalk (IA); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Professional development opportunities

Positive and supportive work environm​

Descripción de la vacante

Pizza Ranch Norwalk in Norwalk, IA is seeking a Shift Manager to lead front and back of house operations, train staff, and uphold our legendary guest experience.

You will guide shifts, maintain service standards, and drive cost-conscious operations while building a culture of excellence. This full-time role includes night and weekend scheduling with a competitive hourly wage and benefits.

Formación

• Minimum of 2 years of experience as a shift manager or in a leadership role in the hospitality industry.
• Strong leadership and communication skills.
• Ability to multitask and handle a high-volume workload.
• Strong customer service skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsabilidades

• Assist in the training of new team members as well as the continuous training of existing staff
• Assist with answering questions about standards and operations from team members
• Assist to ensure high-quality food standards are met
• Assist to ensure full, fresh, and clean buffets are maintained
• Provide Legendary guest service and lead staff to do the same
• Assist in maintaining inventory of all needed supplies (Dough Pull Sheet, Prep Planner, and Salad Bar Stock)
• Follow and verify that checklists are utilized for each shift
• Assist the management team to cut waste, decrease costs and improve profits.

Conocimientos

Leadership

Communication

Multitasking

Customer service

Descripción del empleo

Job Title

Shift Manager

Job Location

Norwalk, IA

Job Category

Hospitality / Tourism

Job details

$16 - $22 per hour

Job type: Full-time night and weekends

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Introduction

We are seeking a dynamic individual to join our team as a Shift Manager. In this position, you will be counted on to be a positive leader and to encourage your teammates during each shift. You will be trained to be an expert in front and/or back of the house operations, procedures, and processes and will assist in driving and maintaining high standards. You will also be looked to as a leader in the training and development of staff and in building a culture of excellence. Most importantly, you will have the opportunity to provide genuine care for all our staff and guests and to create a legendary impact on those you encounter during your shift.

Responsibilities

• Assist in the training of new team members as well as the continuous training of existing staff
• Assist with answering questions about standards and operations from team members
• Assist to ensure high-quality food standards are met
• Assist to ensure full, fresh, and clean buffets are maintained
• Provide Legendary guest service and lead staff to do the same
• Assist in maintaining inventory of all needed supplies (Dough Pull Sheet, Prep Planner, and Salad Bar Stock)
• Follow and verify that checklists are utilized for each shift
• Assist the management team to cut waste, decrease costs and improve profits.

Qualifications

• Minimum of 2 years of experience as a shift manager or in a leadership role in the hospitality industry
• Strong leadership and communication skills
• Ability to multitask and handle a high-volume workload
• Strong customer service skills
• Flexibility to work evenings, weekends, and holidays as needed

Perks

• Competitive salary
• Paid time off
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Professional development opportunities
• Positive and supportive work environment