Shift Manager

DeSano Pizzeria Napoletana; Nashville (TN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Vision insurance

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

DeSano Pizzeria Napoletana in Nashville is seeking an experienced Shift Manager to oversee the restaurant during your shift, schedule staff, supervise the team and ensure smooth operations. You will lead by example, provide excellent customer service, resolve complaints, monitor health and safety, manage inventory, and report sales and productivity to upper management.

The ideal candidate has restaurant leadership experience, strong communication, and an ability to stay calm under pressure in a

Qualifications

• High school diploma or GED required.
• Previous food service experience preferred.
• Familiarity with Microsoft Office, restaurant management software, and POS software.
• Ability to remain calm and thrive under pressure.
• Excellent management and leadership skills.
• Strong communication and problem-solving skills.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels, reorder and restock when necessary.
• Cover the shifts of absent employees.

Skills

Leadership

Staff supervision

Customer service

Communication

Problem-solving

Under pressure

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed


• Lead team in providing exceptional customer service


• Resolve customer complaints gracefully and with tact


• Adhere to all health and safety rules and regulations


• Provide sales and productivity reports to upper management


• Maintain appropriate inventory levels, reorder and restock when necessary


• Cover the shifts of absent employees

Qualifications

• High school diploma/GED


• Previous food service experience


• Familiarity with Microsoft Office, restaurant management software, and POS software


• Ability to remain calm and thrive under pressure


• Excellent management and leadership skills


• Strong communication and problem-solving skills

Benefits/Perks

• Employee discounts


• Health insurance


• Vision insurance


• Flexible Scheduling


• Competitive Compensation


• Career Advancement Opportunities