Shift Manager

Jersey Mike's; Wheat Ridge (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Bonus based on performance

Opportunity for advancement

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job summary

Jersey Mike's in Wheat Ridge, CO is seeking a Shift Manager with restaurant leadership experience to oversee daily operations during shifts. You will create schedules, supervise staff, and assign duties to ensure smooth service and quality standards.

The ideal candidate has a high school diploma or GED, prior food service experience, and proficiency with MS Office, POS and restaurant management software. You will help maintain health and safety, manage inventory, and report performance to

Qualifications

• High school diploma or GED required.
• Experience in food service preferred.
• Familiar with MS Office, restaurant management software, and POS systems.
• Ability to stay calm and work under pressure.
• Strong leadership and management skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Train, supervise, and assign duties to staff.
• Lead team to deliver excellent customer service.
• Gracefully resolve customer complaints.
• Follow health and safety rules.
• Provide sales and productivity reports to upper management.
• Manage inventory, reorder, and restock as needed.
• Cover shifts when needed.

Skills

Strong communication

Problem-solving

Leadership

Ability under pressure

Education

High school diploma/GED

Tools

POS software

Restaurant management software

Microsoft Office

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Bonus based on performance
• Opportunity for advancement

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills