Shift Manager

amplertacos; Morton Grove (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

amplertacos in Morton Grove is seeking motivated individuals for the Shift Lead position. As a Shift Lead, you will support the Restaurant General Manager during shifts, ensuring the team delivers exceptional service and meets Taco Bell standards.

This role includes solving customer complaints, providing constructive feedback to Team Members, and maintaining a safe and enjoyable environment for everyone. Join our dynamic team and help guide others to success!

Responsibilities

• Support the Restaurant General Manager by running great work shifts.
• Ensure safe, quality food service to customers.
• Make the restaurant a safe place for Team Members and customers.

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.