Shift Manager

amplertacos; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

amplertacos in Chicago seeks a Shift Lead to support the Restaurant General Manager. You’ll manage shifts, solve customer complaints, and ensure the restaurant meets Taco Bell standards. The role focuses on teamwork, communication, and maintaining a safe environment for all.

Ideal candidates will possess strong problem-solving skills and a commitment to leading Team Members to provide excellent service.

Responsibilities

• Support the Restaurant General Manager by running great shifts and meeting Taco Bell standards.
• Ensure Team Members complete all assigned duties and serve safe, quality food.
• Create a safe environment for Team Members and customers.

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.