Shift Manager

amplertacos; Indianapolis (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

amplertacos, a franchisee of Taco Bell in Indianapolis, Indiana, seeks a dedicated Shift Lead to support the Restaurant General Manager during work shifts. In this role, you will ensure that team members complete their assigned duties while providing excellent customer service and safe food handling.

The ideal candidate will demonstrate problem-solving skills, a positive approach to teamwork, and effective communication with management. This position plays a crucial role in maintaining a friendly and safe restaurant atmosphere.

Qualifications

• Able to solve customer complaints quickly and effectively.
• Positive feedback skills for Team Members.
• Strong communication with the management team.

Responsibilities

• Support the Restaurant General Manager during shifts.
• Ensure Team Members complete all duties effectively.
• Maintain a safe restaurant environment for both employees and customers.

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.