Shift Manager

AG Bells II; Illinois; On-site; USD 30,000 - 40,000; Full time

Job summary

A Taco Bell franchise located in Illinois is seeking a dedicated Shift Lead to support the Restaurant General Manager. Responsibilities include overseeing work shifts, ensuring the team complies with Taco Bell standards, and maintaining a welcoming and safe environment for guests and team members. Ideal candidates will possess strong customer service skills, problem-solving abilities, and effective communication with the management team. This dynamic role emphasizes leadership and teamwork.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Experience providing constructive feedback to team members.
• Strong communication skills with restaurant management.

Responsibilities

• Run effective work shifts and maintain Taco Bell standards.
• Ensure team members complete all assigned duties.
• Maintain a safe working environment for team members and customers.

Skills

Customer service skills

Problem-solving

Team leadership

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.