Shift Manager

AG Bells II; Morton Grove (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

A Taco Bell franchise located in Morton Grove, Illinois, is seeking a dedicated Shift Lead to support the Restaurant General Manager. In this role, you will be responsible for ensuring that Team Members complete their duties effectively, provide excellent customer service, and maintain a safe and welcoming restaurant environment. Strong problem-solving skills and the ability to guide and support team members are essential for success in this position.

Qualifications

• Ability to solve problems and seek help when needed.
• Capacity to guide and support other team members.
• Skilled in providing positive feedback to others.

Responsibilities

• Support the Restaurant General Manager by running efficient work shifts.
• Ensure Team Members complete assigned duties and serve quality food.
• Maintain a safe working environment for Team Members and customers.

Skills

Customer service

Problem solving

Team leadership

Open communication

Job description

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.