Shift Manager

McDonald's; Joliet (IL); On-site; USD 23,419 - 35,817; Full time

Benefits offered by this job

5-10 days paid time off

Education assistance

Medical, dental, and vision coverage

Disability and life insurance

Job summary

A leading fast-food franchise is seeking a Shift Manager in Joliet, Illinois. The ideal candidate will lead shifts, ensure quality service, and manage crew performance. Starting salary is $17 per hour with potential increases based on certifications. Strong leadership and customer service skills are essential. Benefits include paid time off, medical coverage, and educational opportunities.

Qualifications

• Previous leadership experience preferred within a restaurant, retail, or hospitality environment.
• Must be 18 years or older.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly service.
• Monitor performance and take action to meet standards.
• Communicate with the next Shift Manager for shift preparation.

Skills

Leadership

Customer Service

Food Safety

Inventory Management

Job description

Join to apply for the Shift Manager role at McDonald’s.

Position is at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer responsible for hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no control over employment matters at this restaurant.

Responsibilities

Managers lead shifts each week, ensuring customers receive fast, accurate, friendly service. A Shift Manager provides leadership to crew and other managers during a shift, maintaining high standards of quality, service, cleanliness, safety, security, and profitability.

Tasks include:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to help prepare for a successful shift
• Meeting targets and helping assigned departments reach their goals

Core Responsibilities

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience preferred, ideally within a restaurant, retail, or hospitality environment. Must be 18 years or older.

Pay and Benefits

Certified Shift Manager salary starts at $17 per hour, with a maximum of $26 per hour. If hired without required certifications, starting wage will be based on verifiable work history and adjusted upon completion of required certifications, such as Leadership Transitions Leadership training.

Benefits include:

• 5-10 days paid time off
• Education through Archways to Opportunity (High School degree, college tuition assistance, English classes as a second language)
• Medical, dental, and vision coverage
• Short- and long-term disability, life, and accident insurance
• Service awards
• Employee Resource Connection

Additional Information

By applying to this position, the applicant acknowledges that the restaurant is owned and operated by an independent franchisee, not McDonald’s USA. All employment decisions are made by the franchisee. The applicant understands that McDonald’s USA will not receive a copy of the application and will not be involved in employment decisions.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industry

Restaurants