Shift Manager

Fulenwider Group; King (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Fulenwider Enterprises is seeking a Shift Manager for our KFC and Taco Bell locations in King, NC. You will lead a small team during your shift, ensuring smooth operations, great customer service, and a positive, fast-paced environment.

You will supervise staff, handle customer inquiries, manage cash, and uphold food safety standards while promoting teamwork and friendly service.

Qualifications

• Previous restaurant or fast-food experience preferred.
• Ability to lead and motivate a team.
• Excellent verbal communication skills.
• Flexible availability including evenings, weekends, and holidays.
• Food Safety Certification preferred but not required (can be obtained on the job).

Responsibilities

• Supervise Shift: Oversee all aspects of the restaurant during your shift, including managing staff and ensuring policy compliance.
• Team Leadership: Motivate and guide your team to deliver exceptional service.
• Customer Service: Interact with customers and ensure a memorable dining experience.
• Food Safety: Maintain high food safety standards in prep, storage and handling.
• Cash Handling: Manage cash registers, process payments and maintain records.
• Inventory Management: Track inventory, order supplies, and rotate stock.
• Shift Reports: Prepare shift reports with sales and labor costs.
• Training: Train new team members on policies and service standards.

Skills

Leadership

Customer service

Communication

Team motivation

Adaptability

Education

High School Diploma

Tools

POS system

Job description

Job Details

Job Location: Taco Bell 109 Ingram Dr., King, NC 27021 | 32475 - King, NC 27021

Job Summary:As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift:You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership:Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service:Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety:Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling:Handle cash registers, process payments, and maintain accurate records.
• Inventory Management:Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports:Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training:Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving:Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness:Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials:Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience:Previous restaurant or fast-food experience preferred.
• Leadership Skills:Ability to lead and motivate a team effectively.
• Communication:Excellent verbal communication skills.
• Adaptability:Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability:Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification:Preferred but not required (can be obtained on the job).