Shift Manager

Fulenwider Group; Connelly Springs (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Fulenwider Enterprises is hiring a Shift Manager for our KFC and Taco Bell sites in Connelly Springs, NC. You will captain the restaurant during your shift, supervise staff, handle customer inquiries, and ensure smooth operations and high service standards.

You will lead a team, promote a positive work environment, manage cash handling and shift reporting, oversee inventory, training, and food safety, and help promote new menu items to drive sales.

Qualifications

• Previous restaurant or fast-food experience preferred.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Food safety certification preferred but not required.

Responsibilities

• Supervise Shift: oversee all aspects of the restaurant during your shift, including managing staff and customer inquiries.
• Team Leadership: motivate and guide your team to deliver exceptional service.
• Customer Service: interact with customers, take orders, and ensure a memorable dining experience.
• Food Safety: maintain high food safety standards and monitor preparation and storage.
• Cash Handling: manage cash registers, process payments, and keep records.
• Inventory Management: track inventory, order supplies, and rotate stock.
• Shift Reports: prepare shift reports including sales and labor costs.
• Training: train new team members on policies and service standards.
• Problem-Solving: handle unexpected situations and resolve conflicts quickly.
• Cleanliness: keep the restaurant clean and presentable at all times.
• Promotions and Specials: assist in promoting new items and deals to drive sales.

Skills

Leadership

Communication

Restaurant experience

Customer service

Adaptability

Flexible hours

Tools

POS system

Job description

Job DetailsJob Location: Taco Bell 3456 Miller Bridge Rd, Connelly Springs, NC 28612 - Connelly Springs, NC 28612

Job Summary:As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities:

• Supervise Shift:You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership:Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service:Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety:Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling:Handle cash registers, process payments, and maintain accurate records.
• Inventory Management:Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports:Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training:Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving:Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness:Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials:Assist in promoting new menu items, deals, and promotions to drive sales.

QualificationsQualifications:

• Experience:Previous restaurant or fast-food experience preferred.
• Leadership Skills:Ability to lead and motivate a team effectively.
• Communication:Excellent verbal communication skills.
• Adaptability:Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability:Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification:Preferred but not required (can be obtained on the job).