Shift Manager

McDonald's; Kearney (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

McDonald's in Kearney, Missouri is seeking a Shift Manager to lead shifts and ensure customers receive exceptional service. This role includes planning and monitoring performance, managing crew, and ensuring food safety and quality during operations.

The ideal candidate will have leadership experience, be a positive team player, and be adaptable to a fast-paced environment. If you're 18 years or older and ready to take on various responsibilities, we invite you to apply.

Qualifications

• Previous leadership experience, preferably in a restaurant or retail environment.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead shifts ensuring fast and friendly customer service.
• Monitor performance and take actions to meet McDonald's standards.
• Ensure safety, security, and profitability during shifts.
• Manage crew and communicate with next shift manager for seamless transition.

Skills

Leadership

Effective Communication

Team Management

Customer Service

Time Management

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee, which is a separate employer from McDonald’s USA. The franchisee is responsible for all employment matters.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to maintain Quality, Service, and Cleanliness for customers.

Shift Managers perform a variety of tasks including:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager for a seamless transition
• Helping assigned Departments meet their goals
• Meeting shift targets

As a Shift Manager, you may be responsible for the following:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.

We are looking for positive team players with a flexible schedule, a passion for working in a fast‑paced environment, and who are 18 years or older.