Shift Manager

McDonald's; West Yellowstone (MT); On-site; USD 35,000 - 50,000; Full time

Job summary

McDonald's in West Yellowstone is seeking a dedicated Shift Manager to lead shifts and ensure exceptional customer service. Responsibilities include managing crew, overseeing food safety, and maintaining a clean environment. Qualified candidates should have previous leadership experience, be team players, and be at least 18 years old. This position offers an opportunity to excel in a fast-paced restaurant setting while gaining leadership experience.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who is eager to thrive in a fast-paced McDonald’s environment.
• Must be 18 years or older to be a manager at a corporate-owned and operated restaurant.

Responsibilities

• Lead shifts ensuring customers receive fast, accurate, friendly service.
• Plan each shift and monitor performance.
• Oversee safety, security, and profitability.

Skills

Leadership experience

Team player

Flexibility

Customer service

Food safety knowledge

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is a separate employer responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. McDonald’s USA has no control over these decisions.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to guarantee excellent quality, service and cleanliness. Shift Managers perform tasks such as: planning each shift, monitoring performance, enforcing McDonald’s standards, overseeing safety, security and profitability, and communicating with the next Shift Manager to prepare for a smooth transition. Shift Managers may also be responsible for meeting department targets and achieving overall shift goals.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who is eager to thrive in a fast‑paced McDonald’s environment.
• Must be 18 years or older to be a manager at a corporate‑owned and operated restaurant.

People who work in a McDonald’s restaurant perform a variety of daily tasks. This posting provides a summary of the essential functions of this role but is not a comprehensive job description.