Shift Manager

McDonald's; Brookfield (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

McDonald's is seeking a Shift Manager for its Brookfield location, responsible for leading shifts and ensuring that customers receive a fast, accurate, and friendly experience. The ideal candidate will have previous leadership experience, a flexible schedule, and be 18 years or older.

As a Shift Manager, you will oversee food safety, manage crew members, and maintain quality service standards. Join a dynamic team and help McDonald's uphold its commitment to excellence in customer service.

Qualifications

• Previous leadership experience in a restaurant, retail, or hospitality environment is preferred.
• Must be at least 18 years old.
• Flexible schedule and positivity are essential.

Responsibilities

• Lead shifts and ensure exceptional customer experience.
• Monitor performance and compliance with McDonald’s standards.
• Handle food safety and manage crew operations.

Skills

Leadership

Customer Service

Inventory Management

Communication

Food Safety

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee, which is a separate employer from McDonald’s USA. The franchisee is responsible for all employment matters.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to maintain Quality, Service, and Cleanliness for customers.

Shift Managers perform a variety of tasks including:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager for a seamless transition
• Helping assigned Departments meet their goals
• Meeting shift targets

As a Shift Manager, you may be responsible for the following:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Qualifications

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.

We are looking for positive team players with a flexible schedule, a passion for working in a fast‑paced environment, and who are 18 years or older.