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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee holds the license to use McDonald’s logos and food products, but is a separate company and a separate employer from McDonald’s USA. If you are hired for the position, the franchisee will be your employer, responsible for employment matters such as hiring, firing, discipline, supervision, staffing and scheduling. McDonald’s USA has no control over employment decisions at the restaurant.
Overview
McDonald’s Works for Me: a career that offers good benefits, advancement opportunities and the chance to grow your skills. As a Shift Manager you will help create a positive, energetic environment for team members and customers alike.
Responsibilities
- Lead shifts every week, ensuring a fast, accurate, friendly experience for every customer.
- Provide leadership to crew and other managers, maintaining quality, service and cleanliness standards.
- Plan each shift and monitor performance throughout, taking action to keep the team on target.
- Monitor safety, security and profitability; communicate with the next Shift Manager to prepare them for the following shift.
- Support department goals and help achieve targets during your shift.
As a Shift Manager, You May Be Responsible For
- Food Safety
- Internal Communication
- Inventory Management
- Daily Maintenance and Cleanliness
- Managing Crew
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling
- Training
Qualifications
- Previous leadership experience preferred, ideally within a restaurant, retail or hospitality environment.
- Positive teamwork attitude and flexible schedule.
- Passion for working in a fast-paced McDonald’s environment.
- Must be 18 years or older to serve as a manager.
Benefits
- 15–25 days paid vacation
- 10 paid holidays and 8-week sabbatical every 10 years
- Education support through Archways to Opportunity, including high school completion, college tuition assistance and ESL classes
- Medical, dental and vision coverage
- Pre‑tax flexible spending accounts
- Short‑ and long‑term disability, life and accident insurance
- Paid leaves of absence
- Service awards and employee recognition programs
- Employee resource groups
- Adoption assistance and matching gifts program
By applying to this position, I acknowledge that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. All employment decisions and information will be handled exclusively by the franchisee. McDonald’s USA will not receive a copy of my application and will have no involvement in employment decisions.
Seniority Level: Entry level | Employment Type: Full‑time | Job Function: Management and Manufacturing | Industry: Restaurants