Shift Manager

McDonald's Restaurants Limited; Johnstown (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

McDonald's in Johnstown, Ohio, is seeking a dedicated Shift Manager to provide leadership during shifts. The role involves ensuring customers receive a fast, friendly experience while maintaining quality, service, and cleanliness standards.

Ideal candidates will have previous leadership experience, must be 18 years or older, and should be prepared to work in a flexible and fast-paced environment. Effective communication and a proven ability to manage teams are essential for success in this position.

Qualifications

• Previous leadership experience in restaurant, retail, or hospitality.
• Must be 18 years or older.
• Ability to work a flexible schedule in a fast-paced environment.

Responsibilities

• Lead shifts to ensure fast and accurate service for customers.
• Monitor performance and maintain high quality standards.
• Communicate effectively with other managers during shifts.

Skills

Leadership

Customer Service

Food Safety

Inventory Management

Job description

This position is for a restaurant owned and operated by an independent franchisee. The franchisee is a separate employer and is responsible for all employment decisions.

Job Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. The Shift Manager provides leadership to crew and other managers during a shift to ensure quality, service, and cleanliness for customers. Shift Managers perform tasks such as planning for each shift, monitoring performance, taking action to maintain standards, monitoring safety, security, and profitability, communicating with the next Shift Manager, and helping departments meet their goals.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Job Requirements

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. Candidates must be 18 years or older. The role requires a flexible schedule, positive teamwork, suitability for a fast‑paced environment, and an eagerness to contribute to business success.