Shift Manager

McDonald's; Orlando (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading fast-food chain in Orlando, Florida is seeking a Shift Manager to ensure customers receive a fast and friendly experience. Responsibilities include managing crew, monitoring performance, and ensuring food safety and quality. Ideal candidates have previous leadership experience, a flexible schedule, and a passion for the restaurant environment. This is a full-time entry-level position.

Qualifications

• Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team players with a flexible schedule are desirable.
• Applicants must be 18 years or older.
• Knowledge of food safety and sanitation practices.
• Experience planning and scheduling staff shifts.
• Commitment to delivering exceptional customer service.
• Familiarity with inventory management and loss prevention.
• Focus on quality and consistent product delivery.

Responsibilities

• Lead shifts ensuring fast, accurate, and friendly customer experience.
• Provide leadership to crew and other managers.
• Monitor performance to meet McDonald's standards.
• Communicate with the next Shift Manager for shift preparation.
• Lead crew and other managers during shifts to execute tasks.
• Train and mentor team members for daily operations.

Skills

Food Safety

Inventory Management

Exceptional Customer Service

Managing Crew

Safety and Security

Customer Service

Inventory Management

Quality Control

Job description

This Shift Manager role is with a McDonald’s franchise restaurant operated by an independent franchisee. The franchisee is the sole employer and is responsible for all employment matters.

Managers lead shifts each week, ensuring customers receive a fast, accurate, and friendly experience during each visit. A Shift Manager provides leadership to crew and other managers during a shift to maintain quality, service, and cleanliness.

Shift Managers perform a variety of tasks that may include planning each shift, monitoring performance, taking action to meet McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to prepare them for a great shift. Shift Managers may also be responsible for meeting target goals during shifts and helping assigned departments meet their objectives.

As a Shift Manager, You May Be Responsible For

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with a flexible schedule and a passion for working in the fast‑paced McDonald’s environment. Applicants must be 18 years or older.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Restaurants