Shift Manager

Crumbl Cookies; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedules

Tips

Employee discount

Fun, positive work environment

Job summary

Crumbl Cookies in Cincinnati, OH is hiring immediately for a Shift Manager to join our team. The role focuses on leading store operations, supervising direct reports, and ensuring top-notch customer service while maintaining safety and excellent standards.

You will manage daily tasks, monitor performance, and communicate effectively with team members to keep the store running smoothly and efficiently. Leadership experience is a plus in this fast-paced environment.

Qualifications

• Leadership experience is a plus.
• Excellent communication skills are required.

Responsibilities

• Manage all the basics of running the store.
• Ensure employees meet performance expectations.
• Provide clear instructions to subordinate employees.
• Keep records and produce reports on team performance.
• Ensure a safe, healthy work environment.
• Handle customer service complaints and issues.
• Keep the store clean and organized.
• Meet deadlines and maintain high customer service standards.

Skills

Leadership

Communication

Job description

Crumbl Cookies is hiring immediately for Shift Managerss to join their team!

Shift leads work closely with store management to carefully manage one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to: providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators.You will be expected to keep records and produce reports that will be used to review team performance.In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence, and ensure the bakery is meeting the high standards customers and employees deserve. Previous leadership experience is a plus.

Shift Manager responsibilities (include but are not limited to):

• Manage all the basics of running the store
• Make sure employees that report to you meet performance expectations
• Keep employees moving at a quick/accurate paceHandle all customer service complaints/issues
• Keep the store clean
• Give clear instructions or orders to subordinate employees
• Ensuring that the work environment is safe, secure, and healthy
• Meet deadlines
• Ensure Great customer service at all levels

Benefits Include:

• Flexible Schedules
• Tips
• Employee discount
• Fun, positive work environment