Shift Manager

Crumbl-Newport; Newport (KY); Presencial; USD 18.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Schedules

Tips

Employee discount

Fun, positive work environment

Descripción de la vacante

Crumbl Cookies in Newport, KY is hiring immediately for a Shift Manager to join their team. Shift leads work closely with store management to manage one of our working shifts, overseeing direct reports and ensuring daily operations run smoothly.

You will keep records, track performance, handle customer service issues, maintain cleanliness and safety, and communicate clear instructions. Previous leadership experience is a plus, and a positive, fast-paced environment awaits.

Formación

• Strong leadership abilities and experience managing a team.
• Excellent communication skills and attention to detail.
• Ability to train, supervise, and motivate staff.

Responsabilidades

• Manage the basics of running the store.
• Ensure employees report to you meet performance expectations.
• Handle customer service complaints/issues.
• Keep the store clean and organized.
• Give clear instructions or orders to subordinate employees.
• Maintain a safe, secure, and healthy work environment.
• Meet deadlines and drive efficiency.
• Ensure great customer service at all levels.

Conocimientos

Leadership

Communication

Descripción del empleo

Crumbl Cookies is hiring immediately for Shift Managerss to join their team!

Shift leads work closely with store management to carefully manage one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to: providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators.You will be expected to keep records and produce reports that will be used to review team performance.In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence, and ensure the bakery is meeting the high standards customers and employees deserve. Previous leadership experience is a plus.

Shift Manager responsibilities (include but are not limited to):

• Manage all the basics of running the store
• Make sure employees that report to you meet performance expectations
• Keep employees moving at a quick/accurate paceHandle all customer service complaints/issues
• Keep the store clean
• Give clear instructions or orders to subordinate employees
• Ensuring that the work environment is safe, secure, and healthy
• Meet deadlines
• Ensure Great customer service at all levels

Benefits Include:

• Flexible Schedules
• Tips
• Employee discount
• Fun, positive work environment