Assistant Manager

Crumbl Cookies; Valparaiso (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible schedules

Tips

Employee discount

Fun work environment

Job summary

Crumbl Cookies in Valparaiso, IN is hiring an Assistant Manager to support the owner and shift leads, overseeing daily operations and customer service in our bakery.

You’ll help bake cookies fresh daily, manage scheduling, train staff, monitor quality and store metrics, and ensure a fun, efficient work environment. Hours vary; Fridays and Saturdays are busiest; we are closed on Sundays; training provided.

Qualifications

• Upcoming supervisory or assistant manager experience preferred.
• Ability to oversee daily operations and customer service.
• Excellent communication and leadership skills.

Responsibilities

• Oversee daily kitchen operations to ensure fresh cookies.
• Manage quality control and store cleanliness.
• Keep the store clean and tidy.
• Understand and track reports and use them to track store metrics.
• Motivate and coach employees to improve daily processes.
• Resolve conflict or complaints from customers and employees.
• Conduct inventory on ingredients.
• Oversee catering orders and coordinator.
• Help manage the schedule.
• Keep up with posts/news/info from corporate on our internal app.
• Work closely with the owner and manager as a team, to make the store a fantastic place to work.

Skills

Leadership

Customer service

People coaching

Scheduling

Communication

Job description

Crumbl Cookies is hiring immediately for Assistant Managers to join their team!

Crumbl Cookie is a fun, modern, fast paced cookie shop and we need an amazing assistant manager to work closely with the shift leads and owner to oversee daily operations and customer service. This is a bakery concept- we bake cookies fresh, in house, daily.

Job Details:

• Hours vary based on needs of store; Shifts range from 5am-midnight. Friday and Saturdays are required as these are our busiest days. We are CLOSED on Sundays!
• Training and support provided

Job Responsibilities:

• Manage the kitchen efficiently each day to keep an ongoing supply of fresh cookies available for purchase
• Oversee quality control
• Keep the store clean and tidy
• Understand and track reports and use them to track store metrics
• Motivate and coach employees to improve daily processes
• Resolve conflict or complaints from customers and employees
• Conduct inventory on ingredients
• Oversee catering orders and coordinator
• Help manage the schedule
• Keep up with posts/news/info from corporate on our internal app
• Work closely with the owner and manager as a team, to make the store a fantastic place to work

Benefits Include:

• Flexible Schedules
• Tips
• Employee discount
• Fun, positive work environment

Must enjoy baking and likes to have fun!