Shift Manager

Chick-fil-A; Centennial (CO); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Sundays off

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Shift Manager in Centennial, CO to lead day-to-day operations in a fast-paced restaurant and coach a driven team toward delivering exceptional hospitality and fresh, great-tasting food. You will partner with owners and leaders to drive guest satisfaction and operational excellence.

You will receive hands-on leadership development, opportunities for growth, and a supportive environment that values teamwork, accountability, and service to guests.

Qualifications

• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve guests and team members
• Strong commitment to superior customer service
• Ability to manage team member behavior and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Responsibilities

• Leading day-to-day operations in a high-volume, fast-paced restaurant
• Offer immediate and respectful response to guest needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Communicate clearly and swiftly, both written and spoken
• Be a pillar of culture for our restaurant

Job description

Want to work in an exciting and fast-paced environment where you will be coached, encouraged, and challenged to grow? Our shift manager role is a hands-on, mid-level leadership position where you are empowered to guide and influence our enthusiastic team with the goal of serving our guests great food with excellent hospitality. The shift manager is responsible for day to day operations which include intentional customer service, thoughtful team management, and completing essential restaurant tasks such as cleaning, guest recovery, and money management, plus so much more. You will be surrounded by team members with your same mindset to serve our guests with kindness and excellence in everything you do.

You will have the direct support of the other leaders around you, including the restaurant owner, who will provide essential leadership development and will challenge you to be the best leader you can be. If serving all guests with kindness and excellence, leading a team to achieve a shared goal, and developing leadership and management skills are what you are looking for in a job, the shift manager position is right for you.

Position Type:

• Full-time

Our Benefits Include:

• A culture that will challenge you to develop and grow your leadership skills, business acumen, and enable you to create real results
• Real responsibilities and influence
• A fun work environment where you can positively impact the team and community
• Sundays off
• Learning first‑hand from an experienced an operator and other restaurant leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Leading day-to-day operations in a high-volume, fast-paced restaurant
• Offer immediate and respectful response to guest needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Communicate clearly and swiftly, both written and spoken
• Be a pillar of culture for our restaurant

Qualifications and Requirements:

• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve guests and team members
• Strong commitment to superior customer service
• Ability to manage team member behavior and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.