Shift Manager

Fulenwider Group; Beaver (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Fulenwider Enterprises operates KFC and Taco Bell outlets in Beaver, WV. We are seeking a Shift Manager who will captain the restaurant during your shift, leading a crew, ensuring smooth operations, great service, and a fun atmosphere.

You’ll oversee staffing, training, food safety, cash handling, and inventory while promoting customer satisfaction. The role requires adaptability, leadership, and flexible availability.

Qualifications

• Previous restaurant or fast-food experience.
• Ability to lead and motivate a team.
• Excellent verbal communication skills.
• Thrive in a fast-paced environment and adapt quickly.
• Flexible availability, including evenings, weekends, and holidays.
• Food safety certification preferred but not required (can be obtained on the job).

Responsibilities

• Oversee all restaurant operations during the shift.
• Lead and motivate team to deliver great service.
• Interact with customers and resolve inquiries professionally.
• Ensure food safety standards and proper handling.
• Manage cash handling and shift reports.
• Monitor inventory and supplies.
• Train new team members on policies and customer service.
• Resolve issues quickly to keep operations smooth.
• Maintain a clean, organized, and presentable restaurant.
• Promote menu items and promotions to drive sales.

Skills

Restaurant experience

Leadership

Communication

Adaptability

Flexible schedule

Food safety cert

Job description

Job Details

Job Location: KFC 904 Ritter Dr., Beaver, WV 25813 | E320145 - Beaver, WV 25813

Job Summary: As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you’ll be the captain of the ship during your shift! You’ll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere. If you’re passionate about food, teamwork, and making people smile, this role is perfect for you.

Responsibilities

• Supervise Shift: You’ll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
• Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
• Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
• Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
• Cash Handling: Handle cash registers, process payments, and maintain accurate records.
• Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
• Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
• Training: Train new team members on company policies, procedures, and customer service standards.
• Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
• Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
• Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales.

Qualifications

• Experience: Previous restaurant or fast-food experience preferred.
• Leadership Skills: Ability to lead and motivate a team effectively.
• Communication: Excellent verbal communication skills.
• Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.
• Availability: Flexible availability, including evenings, weekends, and holidays.
• Food Safety Certification: Preferred but not required (can be obtained on the job).